Telehealth
Our GPs provide telehealth consultations after hours, when your own GP clinic is closed. Consultations take place over video, and are bulk billed for patients who are eligible for a Medicare rebate.
The service is for acute and urgent medical problems, rather than routine or ongoing care.
Telehealth fees
Telehealth consultations are bulk billed for patients who are eligible for a Medicare rebate. Patients who are not eligible are charged a private fee.
| Choose your consult length |
If you are eligible for a Medicare rebate |
If you are not eligible |
|---|---|---|
| Up to 15 minutes | Bulk billed | $70.00 |
| 15 to 30 minutes | Bulk billed | $140.00 |
- All telehealth consultations take place over video.
You are eligible for a Medicare telehealth rebate if you:
- Are consulted for an urgent issue after 11pm
- Are less than 1 year of age
- Are homeless
- Have had a face to face consultation at a GP clinic affiliated with Night Doctor in the last 12 months. Check if your GP clinic is affiliated with Night Doctor
Is your GP affiliated with Night Doctor?
Search by GP clinic name or suburb to check whether the patient is eligible for a Medicare rebate for telehealth. The patient must have had an in-person appointment with a GP in this clinic within the last 12 months.
We also provide home visits across Perth, Rockingham and Mandurah, with a $75 out of pocket fee for every patient. Learn more about our home visit service.
See our fees page for full details.
Our telehealth service
Detailed history and remote examination
Your doctor will take a detailed history of your medical problem. They will also undertake an examination over video, with your support.
Diagnosis and advice on next steps
In most cases there is no need to be referred for further care, and our doctor is able to provide a diagnosis, treatment advice and reassurance.
In some circumstances where follow up is required, the doctor will advise you of what further management is needed and the urgency with which this must take place.
If a trip to the Emergency Department is advised, your doctor will provide you with a copy of their consultation note to pass on to the team at the ED.
eScripts
If a prescription is required, your doctor will send an eScript straight to your phone. You can take it to any pharmacy that suits you.
If you have run out of a regular medication, our doctor can provide a short script to bridge you across until you can see your own GP.
Medical certificates
If you require a medical certificate, one can be emailed to you at the end of the consultation. Certificates are issued as part of a consultation for a medical issue.
What we cannot help with
Night Doctor is an after hours service, so there are some things your own GP is better placed to do.
- We cannot provide referrals to specialists. Your regular GP is the right person to arrange these.
- We cannot prescribe drugs of dependence, such as benzodiazepines or opioids.
- We cannot take over the ongoing management of a long term condition, or provide routine repeat prescriptions outside a bridging script.
Opening hours
| Monday | 12am–8am, 6pm–12am |
| Tuesday | 12am–8am, 6pm–12am |
| Wednesday | 12am–8am, 6pm–12am |
| Thursday | 12am–8am, 6pm–12am |
| Friday | 12am–8am, 6pm–12am |
| Saturday | 12am–8am, 12pm–12am |
| Sunday | 24 hours |
| Public Holiday | 24 hours |
Booking
Call us now to make a booking. We will not keep you on hold.